If we have to cancel classes in accordance, response or relating to Covid-19 restrictions/guidance (such as the impact of national or local lockdowns) up to a 14 day period, no refunds or replacement classes will be given.
If we need to cancel your class for a 14 to 28 day period or more due to any reason relating to Covid-19 restrictions, we will reschedule a 14-day portion of the remaining sessions.
If we have to cancel classes due to a Covid -19 outbreak amongst students, classes will be stopped and we will reschedule classes as appropriate to our course timetable and availability. No refunds are given for non-attendance of a rescheduled class.
If we need to cancel your class prior to your class commencing due to any reason relating to Covid-19 restrictions, we will postpone the class and new dates will be given. No refunds can be given for the non-attendance of a rescheduled class.
If you book into a Summer School, Workshop, Course and as a result, you are unable to attend due to Covid-19 illness no refunds are given or replacements are given for the period you are unable to attend.
If you are unable to attend a class, course workshops or summer schools as you have been advised that you have Covid-19 you must follow all government guidance and inform the SilverHub immediately.
RULE OF SIX
The current Government legislation allows for an exemption to the ‘rule of six’ for educational establishments and purposes. This is because we have put in place measures to prevent the possible spread of the SARS-COV-2 virus. As such, SilverHub Studios has appropriate policies, risk assessments and guidance to make it Covid-secure. All students attending courses will receive prior information and guidance. All our teaching spaces have been risk assessed and suitable measures put in place where required including the wearing of protection when needed.
CLEANING AND HYGIENE
Access to good hygiene facilities has been increased and sanitising stations installed where required. Workshop and studio spaces are subject to a thorough clean in-between courses. Studio tools will be cleaned, sanitised and hard surfaces cleaned and sanitised.
We ask that all students wash their hands regularly, and use the hand sanitising stations when entering and leaving common areas.
FACE COVERINGS AND PERSONAL PROTECTIVE EQUIPMENT (PPE)
Students and staff must wear face coverings in areas where social distancing can be compromised and when entering SilverHub corridors and in washrooms. They may be removed when you are in the workshops pod where social distancing measures are in place.
WORKSHOPS AND TEACHING FACILITIES
To ensure social distancing the layout of the workshops has been changed. Students and staff are required to wear face coverings in communal areas such as on entry to SilverHub but not in the workshops pods where distancing measures are in place. New cleaning regimes have been introduced for shared tools and machinery.
TRIPS AND VISITS
The SilverHub continues to monitor travel advice from the Foreign and Commonwealth Office with regards to any international travel. At this time, and in line with the SilverHubs Coronavirus (Covid-19) Health And Safety assessment, all international travel which includes study trips and visits have been suspended. We will aim to recommence these providing government and scientific advice supports this.
NHS TEST AND TRACE
SilverHub Studios are supporting the NHS Test and Trace service. This requires that the names and telephone numbers of students and visitors are kept for 21 days, and made available if requested to help isolate the spread of Covid-19.